Customer service

31Oct08

In the process of moving home, I also became a mystery shopper on the search for the perfect, seamless customer experience. As I only moved a few streets away, I was under the illusion that changing all my details, informing utility companies, redirecting post wouldn’t actually be that hard. Ha! This is surely bread and [...]

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Better late than never …

31Oct08

Ok, I know I’m displaying stereotypical ‘lastminute.com‘ student behaviour by leaving it to deadline before setting up this blog, but I do have a good reason – honest!
I have just gone through one of life’s traumas – moving home! This little event has not only left me physically and emotionally hysterical, I have been without [...]

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